Is collection in person available on any of your items?
Collection in person is available on for all our listings. When collecting you must have the ‘QR Collection’ code which is sent by email from eBay when checkout is completed
I've placed an order by mistake, can I cancel?
Please click this link How buyers can cancel an order | eBay
I have received an order but no longer want it, can I return it?
Yes, you may return it for a refund, if returned in the same condition we sent it. To begin the return process, open an eBay Return Request, this can be found in your Purchase History
Can you offer combined shipping if I make more than 1 purchase?
We are happy to combine the shipping for multiple orders but to do so you need to contact us before completing Checkout. Once Checkout is completed the invoice becomes fixed and the only way that we could combine would be to cancel the orders and start again
Can I change the delivery address for my order?
When completing checkout make sure the shipping address and contact information is correct
If you have made an error when checking out please send an eBay message and we will try to rectify this for you
I haven't received my order yet, where is it?
If your orders 'estimated delivery' date has passed then please contact us by clicking the 'Contact Us' link in your purchase history, we will then find out the status of your order. Depending on the shipping service selected, we will (where applicable) upload tracking information. During peak periods there may be a delay with delivery when the courier is exceptionally busy (i.e Christmas and public holidays). Extreme weather may also cause delivery delays
Do I have to pay the postage cost if I collect the item(s)?
No, you can collect during our opening hours
Do you ship internationally?
No, UK Mainland only
Do you have more detailed information on this item?
All the information available for this listing is in the Item Specifics & Full Description
Is there a manual/original box/accessories etc with the item?
Only if stated in the description or shown in the pictures
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